If not I’ll get over it, I’ll be happy just by not having to send them any more of my $. The most important part of cancelling Comcast service is confirming that you’ve actually cancelled the service. With an interior antenna, you are commonly restricted with size, and also a smaller antenna can not have the very same toughness as a bigger one. Hey Lisa! Those days have passed and new competition for both cable and internet have entered the market. Should I keep calling back or is this just some kind of scam? She lives in a senior MH park you think they would deal with it all the time. One of the most dangerous parts of cancelling service with Comcast is how to the return Comcast equipment. Buh-bye Comcast! Successfully canceled service in under 15 minutes. So I called Comcast this morning using your suggestion to tell them I wanted to cancel my service. Whether you’re technically cancelling Comcast or Xfinity, we’re going to walk you through a foolproof way of cancelling your service. I really do not think this bill not getting paid or the equipment not being returned will affect my dead brother in laws credit or chances of getting cable. I had to threaten to get the attorney general involved before they would cut off service while I was on the phone and force the system to update to show that they now owed me a credit. Call retention, say you’re moving out of the country, stay firm and be friendly, return all the equipment, and double check everything. I kept telling her i am leaving tomorrow and do not know if I can make it. My mother moved to an area where Comcast is not available and she is being charged for her contract even though they don’t offer service here. Xfinity, formerly known as Comcast Cable, has been a leading internet service provider (ISP) when it comes to performance and speed for many years. 1. Xfinity, formerly known as Comcast Cable, has been a leading internet service provider (ISP) when it comes to performance and speed for many years. I told the guy to check with the leasing office if she left a forwarding address. Guess they will have a hard time trying to collect their payment from my dad. Cancel basic cable and keep internet plan only. I just called and talked to a nice rep and said that I was moving to Germany and he asked a bunch of questions and then said that I still had to pay the ETF. Either way, you can breathe easy knowing you’re free of the worst company in America. So that's what I did. Once everything is done, call Comcast back and ask them the status of the account. Glad I recorded that phone call! Reading up on proper negotiating tactics will also go a long way towards helping you reduce your cable and internet bill. If you plan on replacing your cable television service with some kind of streaming device, you’ll need to make sure that you keep your internet service. The good news is that I could keep my account, but the bad news is that it would cost more. Either way, you can breathe easy knowing you’re free of the worst company in America. These people all act like a customer has never died before and they have never heard of probate. When you get internet-only access you don't have to pay for settop boxes & other fees. A longtime cord-cutter and early adopter, he's an expert on streaming services (Hulu with Live TV), devices (Roku, Amazon Fire), and anime. Since it’s not my name on the bill. Classic Comcast! Those days have passed and new competition for both cable and internet have entered the market. ‘Courtesy’ – riiiight… This is malarkey. Sorry to hear about your troubles. Keep it simple, you are calling to cancel and they are answering to convince you otherwise. Quiting cable can be tough, especially if you don't know how to approach it. Keep your internet service. Unlike cable, you can cancel and restart service anytime without contracts or penalties. That’s great news for consumers that are willing to take 5 minutes to negotiate their cable bill. It’s tempting to tell the rep all the reasons you’re actually cancelling your Comcast/Xfinity service. Equipment can be turned in at a UPS store or Comcast store. Actually I filed a formal complaint, so that it can go on record that I requested cancellation when their service became unavailable. Cool! You will receive a link and will create a new password via email. According to the Comcast support page found here , “you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. I went into Settings > Bill Settings > Saved Payment Methods and removed my credit card information from my account (after paying my final bill). It seems they would cooperate a little more if they want any of it or payment seeing as the name on the bill is my sisters husband who has been dead 6 years. Say you’re moving far, far away from Comcast. Luckily I still kept my old comcast customer service email address + another email address from a comcast rep who became customer service exective. 2. At the end of the phone call, the rep’s last-ditch effort to keep me around was to mention the contract. News About Get Rid Of Comcast Cable But Keep Internet 2019 Trenton NJ. According to the Comcast support page found here , “you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Was suppossed to be sent a cable box that I still never received and they seem unbothered about that. A couple of notes: 1. Want to learn how to save yourself money on your TV, internet, and phone bills? Because I’m not the name on the account they won’t fix the problem, that’s really fine with me since I don’t use it enough to warrant the outrageous fee. Get them to send you emails about the cancellation, get them to give you a tracking number, have someone at the Comcast store give you their ID number. She was not helpful at all only made things worse. Get them to send you emails about the cancellation, get them to give you a tracking number, have someone at the Comcast store give you their ID number. Have performance pro internet, lowest xfinity with that dvr and phone. If you listened to us, you probably. They’ll tell you that you can only get discounts by keeping TV. If you’re paying more than $100 a month for cable or satellite TV, switching to an internet-based streaming service could save you hundreds of dollars a year. Upon pleasantries with the Loyalty agent- I let them know that I already had a new service installed and my Comcast boxes packed and ready to be returned. All she kept repeating was I need to go into a comcast store and show them a death cert and they can give me a list. There are, First things first, ask Comcast what equipment they have on file as you owning and write it down. Here’s what happens to your Xfinity Mobile account. The fee is $10/month for the remaining months of the contract. You can’t just make it up. We are your source for complete info and resources for HDTV Antennas on the web. Comcast, for instance, lets you cancel service by filling out a form and emailing it, or by chatting with an online representative between the hours of 8 a.m. and 11 p.m. Eastern time. The guy asked me a few questions about my use of Comcast’s cable, internet and phone service. Most helpful article! Finally convinced him I wasn’t having it and he ended the phone call saying he’d note that the termination fee should be waived. Service not working. BUT, as soon as you get a human to answer, telling them you wish to be redirected to RETENTION will get you transferred to the proper department, and to a nicer person to talk with. I just cancelled my Comcast service. Please be advised that Comcast will take your cut off date from you and then add 2 weeks to it – just in case you change your mind. Thank you very much! Keep records of. I spoke with an individual in the “Customer Solutions” department. I really don’t know my legal course of action. “Retention” is also called the “Loyalty department.” I said I was moving in with my girlfriend who already had service (which is true) and they let me cancel without any hassle. Tell me, did the cancellation still go through? If you’d rather just negotiate a lower rate with them, you can always have BillFixers do it for you. Antennas just require to be effective sufficient to attract in a signal, and preferably, prevent any kind of distortion. Unlike cable, you can cancel and restart service anytime without contracts or penalties. Power & Cables Information For Comcast Get Rid Of Cable Keep Internet 2019 MEAL may be better if you like to videotape and also store great deals of programs or want to secure your monthly TV price for two years. Canceling cable can be annoying and downright stressful. Or just keep repeating “cancel service.” You … Bottomline, comcast makes it impossible for anyone to cancel to a point to giving customers fake phone number only to disconnect on them. Why Cancel Xfinity? The next step is preparing for either. Learn what you need to do to change, move or cancel your service. I didn’t make any payments for the past 2 months knowing the deposit could offset the balance. No need to talk to any support specialist over phone. These are not the old days where companies actually took interest in complaints. 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